1. Introduction
At Italian Bites, your privacy matters. We are committed to protecting your personal data and handling it with transparency, care, and respect. This policy explains how we collect, use, and safeguard your information when you interact with our website or place an order.
2. Who We Are
Italian Bites is a Belgian-based company operated by Rocco and Chiara.
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Company number: BE0775523710
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Registered address: Geldenaaksebaan 227/201, 3001 Heverlee
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Email: info@italianbites.be
3. What We Collect
We may collect the following personal data:
- Full name and contact details
- Billing and delivery information
- Order history and preferences
- Payment details (processed securely via third-party providers)
- Website usage data (via cookies and analytics tools)
4. Why We Use Your Data
We use your data to:
- Process and deliver your orders
- Communicate with you about your purchases
- Improve our products and services
- Send updates, promotions, or newsletters (only with your consent)
- Fulfill legal obligations
5. Legal Grounds
We process your data based on:
- Contractual necessity
- Legal obligations
- Legitimate interest
- Consent (for marketing communications)
6. Data Sharing
We do not sell your data. We may share it with trusted third parties such as:
- Payment processors
- Delivery services
- IT and hosting providers All partners comply with GDPR and handle your data securely.
7. Your Rights
Under GDPR, you have the right to:
- Access your data
- Correct or delete your data
- Object to or restrict processing
- Withdraw consent at any time
- File a complaint with the Belgian Data Protection Authority: www.gegevensbeschermingsautoriteit.be
8. Data Retention
We retain your data only as long as necessary for the purposes stated above, or as required by law (e.g. accounting records for 7 years).
9. Cookies
Our website uses cookies to improve your experience and analyze traffic. You can manage your cookie preferences via your browser settings.
10. Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.